How to Speak so that People Will Listen: Psychology Behind Communication

How to Speak so that People Will Listen: Psychology Behind Communication


Building strong relationships, achieving goals both personally and professionally, and fostering a feeling of community all depend on effective communication. Significant insights on how to enhance our communication skills are provided by various psychological research. This article examines fundamental concepts and methods for enhancing communication that are backed by psychological research and theories.

Comprehending Models of Communication

1. The Communication Model of Shannon-Weaver

Formulated in 1948 by Claude Shannon and Warren Weaver, this model outlines the senders, messages, different channels, receivers, and potential noise as steps in a linear process of communication. It emphasises how important it is to have a clear message and to minimize noise or interference to ensure successful transmission. For instance, a teacher may use visual aids to supplement verbal instructions in a noisy environment to ensure that students understand the material despite the distractions present in society.

2. The Communication Transactional Model

This paradigm holds that communication is an ongoing, dynamic process in which messages are sent and received simultaneously by the sender and the recipient. It highlights the significance of context and feedback in addition to the mutual influence that communicators have on one another. Example: To encourage greater awareness and involvement, the team leader watches the members’ facial expressions and body language throughout meetings.

Read More: Making Friends at Workplace

Several strategies for proficient Communication include:

1. Give each statement a single word of emphasis.

We emphasize one word in each phrase when we are enthusiastic about the topic at hand. For instance: “You wouldn’t BELIEVE what that person just said!”. Other than that we tend to speak in monotone when we are not enthusiastic about what we are discussing. If you talk in a monotone, people will usually get bored and might feel zoned out 

2. Permit Your Individuality to Come Through.

Be authentic and refrain from becoming a talking head in any kind of conversation. You will become more credible if your personality comes through, and if people can relate to you, they will be more receptive to what you have to offer.

3. Make use of storytelling, humour, and clear language.

If you can weave a humorous story into your speech, you will get your audience’s attention. Individuality is frequently preferred in speeches. This can be provided via a story, or anecdote or can simply be put by a joke.

Read More: What Is Nonverbal Communication: Know About Its Types and Importance

4. Make good use of your hands and voice.

Steer a clear sense of gestures. The bulk of communication is conveyed nonverbally. An excellent delivery of thought conveys the speaker’s ideas clearly and concisely.

5. Grab the audience’s interest right away and end things effectively.

Do you find it offensive when speakers start their talks with “Today I’m going to talk to you about X”? Most people don’t. Use a compelling statistic, a captivating story, or a succinct quote as an alternative. Make a lasting impression at the end of your interactions by ending on a positive note.

6. Take brief breaks.

Remarkably, researchers found that remaining silent might increase your confidence. For example, pausing after making a point helps ensure that the other person remembers it. Furthermore, stopping occasionally or taking accurate pauses in between makes you talk more slowly. Speaking slowly causes us to choose our words carefully, and each one has a bigger impact.

7. Steer clear of “uptalk” and elaborative remarks.

Have you ever conversed with someone whose sentences always finish in an upward inflexion, posing a question? Even basic declarations like “My name is…” might come off as a query. This is not good. People will take you less seriously if it appears like you are looking for approval for everything you say— it could be something you can be doing unintentionally. This also applies to elaborating remarks like “I believe,” “sort of,” or “kinda.” In every one of these cases, your argument is undermined.

8. When speaking, stand up straight or maintain a straight stance.

When speaking, try to stand if at all possible, and keep your posture straight and confident. Speaking up makes people more fervent and animated. Get up when on a sales call or giving a presentation. You will be more engaged.

Getting Over the  Obstacles Interrupting the Good Communication:

1. Dealing with Barriers in the Mind.

Psychological barriers like anxiety, stress, and preconceived notions can prevent people from communicating effectively. Practising mindfulness and stress reduction methods can assist in getting past these obstacles. For instance, a professional could practice mindfulness meditation to reduce tension before a crucial presentation, which enables them to talk more confidently and effectively.

2. Improving Language Skills.

Being able to communicate in another language can be a big obstacle, especially in multicultural settings. Multilingualism and language support can be useful in overcoming communication obstacles. For instance, language classes are offered by an international student office to non-native speakers to help them get better at academic and conversational English, facilitating better integration and communication.

3. Handling Overload of Information.

People in the digital age are often overloaded with information, leading to cognitive overload and poor communication skills. Setting priorities and effectively organizing information can assist with this. For instance, to assure clarity and avoid overloading readers, a project manager uses bullet points and headers to highlight important components in an email update.

In summary, effective communication requires a combination of audience participation, delivery skills, and preparation. One may develop and deliver messages that grab people’s attention and have an impact by adhering to these rules. Remember that successful communication is an acquired skill that may be refined with repetition. Thus, continue to work on your communication skills and hence, persuade others to listen. 

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