The Tele-MANAS chatbot, the first of its kind in India, was introduced in Jammu and Kashmir (J&K) on July 5 in a key step towards enhancing mental health support. This creative project attempts to offer fast help and chats to people who are in need. The availability of professional psychologists, health counsellors, and consultants around-the-clock means that this chatbot will have a big impact on tackling mental health issues in the area. Read this article to understand this ground-breaking innovation in more detail and what it means for J&K’s mental health services and how can you avail of these services.
24/7 Availability for Mental Health Support
With the advent of the Tele-MANAS chatbot, those in need will always have access to mental health care. The chatbot enables a quick link with health counsellors, clinical psychologists, and consultants by starting instant discussions, giving individuals in need much-needed assistance.
Addressing Mental Health Crisis in J&K
The Tele-MANAS chatbot’s release coincides with a critical period of mental health problem in J&K that has reached frightening proportions. An increase in distress calls to the Tele-Manas facility in the area this year brought attention to the urgent need for all-inclusive mental health support services. By offering easily accessible and prompt assistance to people dealing with mental health issues, the chatbot seeks to close this gap.
Commitment to Quality and Affordable Healthcare
Inaugurating the “J&K Health Conclave” on Mental Health and Non-Communicable Diseases, J&K Lieutenant Governor Manoj Sinha praised the health department’s efforts in tackling the most difficult health challenges. The administration’s dedication to offering top-notch healthcare services that are accessible, inexpensive, and affordable to all J&K people is demonstrated by the introduction of the Tele-MANAS chatbot.
Collaboration for Enhanced Healthcare Services
The National Institute of Mental Health and Neurosciences (NIMHANS) and the Homi Bhabha Cancer Hospital and Research Centre are two examples of the organisations. The J&K Health and Medical Education Department has Memorandums of Understanding (MoUs) in place to boost healthcare services. Through technical assistance, education, and capacity building, these alliances seek to increase the mental health services as well as the cancer care services.
Investing in Resilient Systems and Infrastructure
By spending money on resilient systems and infrastructure, J&K has given the health sector priority. The Lt. Governor emphasised the need to upgrade current healthcare facilities and construct new ones with an emphasis on efficacy, accessibility, and resilience. Investing in infrastructure guarantees people access to high-quality medical treatment, including mental health support.
How to Utilize this Facility
The Tele-MANAS chatbot is efficiently using technology to address mental health issues. In the six months after the launch of Tele-MANAS in Kashmir. The Institute of Mental Health and Neurosciences (IMHANS), Srinagar, received 10,500 calls from people in distress across Jammu and Kashmir’. People can now contact support through toll-free phones, making it possible for them to ask for help and speak with mental health specialists. This use of technology not only makes services more accessible but also lessens the stigma attached to receiving mental health care.
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