Life Style Self Help

Why Confrontation Doesn’t Have to Be Scary—7 Ways to Make It Easier

Most of the people cringe at the thought of confrontation. Whether it is bringing up anything sensitive to a friend or a spouse or simply addressing a misunderstanding with your loved one. The idea of confrontation can make one’s palms sweat and heart race. Often confrontation may lead to awkwardness, anger, and hurt feelings between both parties. But avoiding confrontation doesn’t also make problems disappear. It only pushes them under the carpet for a while. 

However, unlike what most people think, confrontation is not about winning an argument or about being right. It is about finding a way to express your needs and concerns without creating unnecessary tension. Knowing how to confront effectively can strengthen relationships and enhance communication skills. Imagine walking away from a difficult conversation, feeling relieved, understood and at peace. Sounds impossible? it’s not! This article will explore various practical strategies to make confrontation easier.

Read More: Conflict Resolution Strategies and Skills 

Why do people fear confrontation? 

Even though confrontation can make needs explicit in a relationship and make both parties feel heard and understood, which eventually strengthens your relationship. Despite all of this, some people are afraid of confrontation, let’s explore why that might be. 

  1. Fear of conflict: Many people worry that confronting somebody will lead to arguments which will make the situation worse than resolving it. Hence, to avoid any conflict altogether, some people avoid addressing any important issues.
  2. Anxiety and discomfort: Confrontation can sometimes trigger anxiety in certain individuals. This can lead to symptoms such as sweating, feeling nervous, and palpitations etc. This discomfort can lead to avoidance behaviour. Hence, whenever individual thinks about confronting somebody, they anticipate anxiety, thus leading them to avoid confronting someone. 
  3. Fear of hurting others’ feelings: Some people avoid confrontations because they don’t want to make other people uncomfortable or upset. They also fear that they are being perceived as rude, harsh or insensitive. Hence, preventing them from speaking up. 
  4. Past Negative Experiences: If someone has been in situations where confrontation led to arguments, misunderstandings and hurt, they may develop a long-lasting fear of it. Hence, they may be nervous about confronting anybody in future as well. 

These factors may contribute to the fact that why some people might avoid confrontation even when it’s very necessary for resolving conflicts and maintaining healthy relationships. 

Seven Strategies to Make Confrontation Easier 

1. Prepare in advance 

Taking a little time to prepare before you jump in into a tough conversation can make a difference. By planning out what you’re gonna say, you’re more likely to stay focused and avoid getting caught up in the heat of the moment. Jotting down certain key points that you want to discuss, can help you stay on track and ensure that you do not forget any important details.

It is also helpful if you practice and say out loud what you’re planning to say. Try running through the conversation in front of a mirror or with a friend, which will also make you a little more confident. Lastly, ask yourself what you want to get out of this conversation. Whether it is clearing up a particular misunderstanding or finding a solution. Knowing what you want, can help you to move through the conversation.

Read More: 10 Ways to Build Self-Confidence

2. Choose the right time and place

Picking a good time in a place can help both people to feel comfortable and willing to talk about things. You can choose a spot that is private and free from any kind of distractions, like a quiet corner of a cafe, an empty office or even your house. The goal is to create a space where both parties can speak freely.  

Timings also matter. If you are upset, tired or in the middle of something, it’s probably best to hold off until later. Conversations go better when both parties are calm and give each other full attention. For example is not a great idea to bring up an issue right after a stressful meeting or during a very busy day of work. Instead, try finding a quiet moment or even schedule a time to talk. 

3. Stay calm and Composed 

If during the confrontation, you let your emotions take over the conversation can quickly escalate into an argument. Instead, try taking a few deep breaths or even stepping away from a moment when things get heated up. Pausing before you respond can actually give you a chance to collect your thoughts which not only helps to avoid any kind of escalation of the movement but also helps you to articulate your thoughts better. 

4. Use ‘I’ statements 

One of the best ways to avoid using any accusatory tone is by using ‘I’ statements. For example, saying “I feel frustrated when this happens”, comes across much better than saying “you always do this wrong”, the former sentence focuses on how you are feeling rather than pointing fingers. Using ‘I’ statements can also help the other person lower their guard because you’re not making it about what they did wrong, but rather how the situation affects you. 

For instance instead of saying “you never listen”, try saying something like “I feel unheard when you don’t give me a chance to share my thoughts”. It is a very simple change, but it can make the conversation feel a lot less like an attack and more like an honest expression of your feelings.

5. Listen Actively 

Confrontation is not only about saying what you want and being able to articulate it but also about actively listening to the other person. If the other person is feeling unheard, the conversation won’t go very far. Try practising active listening by giving them your full attention. Whenever you talking to a person always sit squarely, make eye contact and nod along to show that you are engaged. Sometimes it helps to paraphrase what they have said which shows that you are trying to understand them, not just waiting for your turn to talk.

Read More: Importance Of Being a Good Listener in A Relationship

6. Focus on solutions, not problems 

Instead of dwelling on past mistakes and the things that are going wrong, try shifting the conversation to what solutions can you drive. This approach encourages both sides to work together and reduce tension rather than working against each other. For example, instead of saying “You always turn up late”, you could try something like “How can we make sure that deadlines work better for both of us.” It’s a small shift, but it makes a big difference. 

8. Be willing to compromise 

Sometimes you have to meet the middle ground. Being willing to compromise doesn’t mean that you are giving up on what you need, but rather it means that you are being flexible. It’s about finding a solution that works for both parties. When you show that you are open to hearing the other person’s side and adjusting your stance. It builds up trust. If you’re discussing how to share responsibility, try saying “I understand that this is a significant task. Can we find a way to divide it that feels fair and manageable for both of us?” 

According to Clinical Psychologist Megha Jain, First of all, they need to tell themselves that, it’s okay how they are feeling. It’s not their fault and their feelings are not wrong and they need to validate how they are feeling. Whatever the content of their confrontation is, it’s okay to feel that way. They should first validate themselves with self dialogue, and then the second step would be to make space for that confrontation. Physically they can start by telling them that, they need to speak to you about something important.

“Do you have two minutes?”, “Can we sit down to speak about it?”, “Or if you’re busy, I can come later, but I need to speak to you.”. Just make that kind of a physical space to direct attention and emphasize the confrontation. Then the third step would be to, just convey the conversation in a way that it’s not very emotionally charged. Because when the confrontation is extremely emotionally charged, they might not know how to handle intense emotions, which makes them more defensive and more uncomfortable to be able to receive your confrontation well.

So, Emotional processing of that confrontation should be done along with the first step where you are validating your emotions. The confrontation should be done in a very regulated manner. Make it assertive. Make it concise and clear, whenever you’re saying something.

The lesser the content, the more crisp the content, and the more effective the confrontation would be. When we are confronting, it’s better to use statements that are more self-directed rather than blaming the other person, right? I statement, right? Rather than “you did this, you did that.” You say, “You know, I felt this way in this situation” or “I ended up feeling this way.”, “I ended up experiencing anger”, “I ended up experiencing hurt when I was told..” Make it more passive rather than more active statements.

How to Regulate Emotions during a Confrontation

For this, Clinical Psychologist Nitika Kimothi guides us, “Staying calm and managing emotions during a confrontation involves a few key strategies. Before a confrontation, it’s helpful to practice relaxation techniques like deep breathing or meditation. Setting clear goals and boundaries can guide the conversation, and thinking ahead about possible conflicts allows you to prepare. Visualizing a positive outcome can also help reduce stress.”

During the confrontation, focus on staying present and avoid bringing up past issues. Maintain relaxed eye contact and open body language. Listen carefully, summarize what the other person says, and speak in a calm, clear manner. It’s important not to take things personally and to empathize with the other person’s feelings. If things get heated, don’t hesitate to take a break.

To regulate emotions, recognize and accept your feelings as they come up. Using positive self-talk and showing yourself kindness can help keep you grounded. Reframing negative thoughts into more constructive ones can also be useful. After the confrontation, take time to reflect. Think about how you handled the situation, what triggered your emotions, and what you can learn for next time.

Adjust your approach for future conflicts to keep improving. Finally, try to shift your thinking about confrontation. See it as an opportunity to grow and focus on resolving the issue, rather than winning. Forgiveness and emotional intelligence are important for keeping relationships healthy.

Confrontation often gets a very bad reputation, but it doesn’t have to be negative or uncomfortable. By using the right techniques, it can be a very constructive way to address issues and improve relationships with people. Practising these techniques can build confidence over time, making confrontations less daunting. The more you engage in respectful, honest discussions, the more skilful you become in handling different conversations. Instead of avoiding conflicts, approach them with the mindset of finding common ground and fostering understanding. So next time, when you face a tough conversation, think of it as an opportunity to understand and grow rather than seeing it as a battle that is to be won. (1300)

References +
  • De Dreu, C. K. W., & Beersma, B. (2005). Resolution of conflict in teams: The role of conflict management styles. Negotiation and Conflict Management Research, 1(1), 29-48. 
  • Hocker, J. L., & Wilmot, W. W. (2014). Interpersonal conflict (9th ed.). New York: McGraw-Hill. 
  • Kahn, R. L., & Byosiere, P. (1992). Stress in organizations. In M. D. Dunnette & L. M. Hough (Eds.), Handbook of industrial and organizational psychology (2nd ed., Vol. 3, pp. 571-650). Palo Alto, CA: Consulting Psychologists Press. 
  • Shabani, G., Qerimi, A., & Qerimi, F. (2022). The impact of conflict management styles on organizational performance: A comparative analysis. Emerging Science Journal, 6, 758-775. https://doi.org/10.28991/ESJ-2022-06-04-07 
  • Tjosvold, D. (2008). Conflict avoidance and constructive conflict management: A cross-cultural perspective. International Journal of Cross Cultural Management, 8(1), 83-100.
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